• If you choose to use our secure shopping cart, your credit card number is encrypted during transit - it is 100% guaranteed safe and totally secure.

• Do not send your credit card number by regular email. You are welcomed to call us toll-free at  1.800.218.6185   Monday - Saturday   10am to 8pm EST  (ORDERS ONLY please!). If you only have a question, please call 1.304.824.5651.

• We never sell, trade, or give away any email addresses or contact information to anyone - for any reason - ever.

• The only cookies utilized are for measurement of site traffic only... no personal information whatsoever is ever captured.

Our Guarantee to You

• If you purchase any item from us that is damaged during transit to you, we will exchange it or refund your money without question.

• If you purchase any item from us that is not what you expected, we will exchange it or refund your money without question. See below for return shipping time limits.

If You Need to Make a Return

• You have a full 30 days to return to us any item that you purchase that is not what you expected, to receive a full credit or to exchange it for another.

  ** Please notify us within 14 days of receipt **

  All we ask is that you thoroughly pack the item for safe transit to us -- use a professional packing service such as Mailboxes Etc if necessary.

Do not hesitate to contact us if you have any questions about our work! Ann Contois and Steve Reynolds Stained Glass Magic - Contois Reynolds Studio 1501 Trace Creek Road, Hamlin WV 25523 email: Contact Us (800) 218-6185  ORDERS ONLY PLEASE! (304) 824-5651 Inquiries, Suggestions, Comments